Rarely do we need to postpone or cancel a scheduled tour. However if an event such as severe weather prevents us from safely running a tour and an alternative option isn’t possible, we will offer a full refund.
Given the commitment and logistics of such holidays we understand if you may need to cancel or postpone your tour. However we do incur expenses in the months prior to trips, and as such the refund we offer varies according to proximity to the departure:
Payments for Guided Tours
- The booking fee/deposit is non-refundable.
- Within two weeks of the tour departure, 50% of you balance payment is forfeit.
- Within forty-eight (48) hours 100% of your balance payment is forfeit.
We recommend adequate insurance be taken to cover any possible financial loss.
